OranGe Fish's Sea

最近，我从南洋商报看到的一段文章，描述如何断定一个男人的心智。如下：

20岁的男人第一眼看女生的脸蛋，

30岁的男人第一眼看女生的胸部，

40岁的男人第一眼看女生的双腿，

50岁的男人第一眼看女生的背部。

那么女生呢？要是现在的我的话， 我第一眼会看男生的五官。帅不帅是另一回事，因为和衰不衰只是一线之差。 我见过一些真的五官非常精致的男生，他们总是令我不经意的多瞄几眼。当然，那种感觉就犹如欣赏艺术品那样。对于得不到的事物，我总是抱着望望就好的态度，甭强求。拥有过于完美的东西，固然幸福，然而也有可能是一种负担。

In our office, there is a HongKie. His name is Anson. Actually, his characteristic is more to feminine as you know what I mean. I don’t really know much about him. The way he speaks was like quite straight forward and with double meaning. One day, 3 of us was end at 6pm, but we are still new in our job. It needs to take longer time to get our job organized. So, we stay up until 6.30 pm. He came and said, “Wah! All the newbie are so hard work. Stay until this late still haven’t finish the work. Hoho… Or it’s because the performance is too bad and too slow.” *OMG* I don’t know it’s a compliment or otherwise. Currently, one of the supervisors, P, is busy for searching a partner for me and Sara, which is still remaining single (it means no one beside to accompany and to care about). It’s really headache because she lists out all the single guy in the office and evaluate them for us. Gerr… *fainted* my slip of tongue told them that I prefer a mature partner. Gosh, they suggest me one of the supervisor, D. No, he is not the cup of my tea! Yish… Unfortunately, some of them have a discussion on this and this included D. *paiseh* Sorry, he is not the right person. Haha… When this Anson get to know about this rumor (For me, it is joke.), he came to my place and said, “Heng, you want to challenge me...” Luckily, thanks god, I’m on call. So that I don’t have to response to what he say. Never mind, I will take that as a joke. If he wants, I don’t mind to give away. =P

What I found that annoyed me is those arrogant customer. Some of them are bias when they get to know that we are based at Malaysia. I felt really upset when they’re trying to look down at me. I’m not sure whether they truly can’t understand my words or pretend to be superior. My self-esteem has been battered. This made me felt that my English standard is below par. My tongue tied if there is any escalation. The customer was so fierce and dam* stubborn. My senior told me to be firm and strict. If the customer is being abusive, I’m allowed to terminate the call. But normally I won’t simply terminate a call; I wish to solve the problem for them. My hand is tied at times. The options that we are able to offer are limited. They keep on repeating the sentences, such as “Can I speak to your manager or supervisor?”, “Can you transfer me to the customer relation department?” and so on. They just can’t understand the situation. Advised to write in to customer relation, yet refused. I understand that it’s quite inconvenience to write a letter. But what can I do? This is the company rules.

The other thing that annoyed me is some of the senior. Ok, make it clear, is he n she. HE is a bad person during our training. When we are having role playing (seniors will pretend as customer), he said something bad about us on the phone and this idi** didn’t mute his phone.  Everything he spoke, we are able to listen clearly. In light of this, I felt terrible for the whole day. This SHE treated me badly. When I was in my first day on call, she purposely stood right behind me and told others, “I’m trying to guide the weaker people.” The way she spoke to me is rough and strict, not as friendly as she treats my other friend. She always criticizes on my voice. “Your voice is too softy! You have to be firm strict!” *OMG* I really can’t stand her! The worst part is her seat is just right behind me. *CRY* One day, I started my job 3 minutes earlier. It supposed start at 10 a.m. and I start at 9.57 a.m. I mean what wrong with her! She scolded me because of that. It’s fine as I know she concerns about the talk time (our talk time will affect the total commission we receive). BUT, can’t she tell me nicely? Besides scolding, she pointed at my pc screen hardly and asked me to look at the clock. *WTF* In front of all the colleagues! Top agent doesn’t mean that you are allowed to treat me like this. I tried not to interact with her too much. Hope that she will do so as well.

In the office, there are plenty of nick name for me. Do you want to know? Okie, I will tell you for sure. At first, I introduced myself as Pui Yee in the interview session. Well, it doesn’t sound easy for the manager and foreigner to remember. Never mind, I named myself as Orange to make that simple for them. Wei Dar called me “Orangie”. Aliff called me “fishy”. Later on, I told Nick that I had an English name for myself. It’s Capy. Believe me, he was a “super” creative guy! He said, “instead of Capy, why don’t you named as Zappy, Jappy, and Vappy…” *SWT* He tried to apply the entire alphabet instead of C. *Gerrr…* finally, he called my name as Happy. What he suggest is that try to use the name Happy to answer the calls.  NO! NO! NOOOO! It sounds very weird. One day, he told me that there is a synonym for Happy. I almost felt after that. The synonym for Happy is Gay. As a result, every time when he introduces me, he will say that she’s Gay, Happy and Orange.

I had made a huge mistake in this morning. It was very embarrassed me! I didn’t notice that there is a new schedule for my job. I’m suppose to work at 10 a.m., yet I came at 8.45 a.m. It’s because for the last whole week, my work shift is at 9a.m. to 6p.m. Besides that, I purposely woke up earlier to prepare my breakfast. It was like half an hour earlier than usual. *OMG* I really feel dizzy all the way to work.

Guess what? Since the first day I entered this company, I had made a lot of things that embarrassed me much. Alright, let me tell you. Firstly, I had my lunch in the pantry. I accidentally used the manager bowl. He stood in front of me and said “I keep on looking for my bowl and I looked at everywhere. Finally, I found my bowl was just right here!” At that time, he was pointing at the bowl. My cheek turned up to red immediately. When I looked at the name under the bowl, gosh, it’s written his name “CHEAH”.

Secondly, I took whole meal bread for my lunch. What I planned to have for that lunch hour is Campbell soup and toast. So, I toasted my bread while talking with my colleagues, Sam and Valerie. The toaster is just right beside me. Suddenly, I smelt something burn. When I turn my face to the toaster, oh NO, once again, I made myself in the stupid situation. The breads had turned to black and the smell of burnt had surrounded the whole pantry. Whenever the people come in to the pantry, they will ask what happen. They thought that the microwave had burnt. Max and Jason were actually passed by my place and looked at my “black meal” bread. I’m pretty sure that my cheek is as red as tomato because I can felt the hotness on my cheek down to neck.

Thirdly, Ric sent me to the LRT station because he needs to fetch her girl friend at there. I was quite frustrated at that time due to the Telekom issues. Their services are really SUCK! The call agents are being unhelpful and insufficient. They treat me like a ball, bounced everywhere. They keep on tell me that I need to call this and that department to do this and that. *WTF* I’m not trying to be rude. But then, my phone bill has used up a lot. Whose responsibility is that? They cut my fixed line. How could I make a call through my house phone? Alright, let ignore those unpleasant services. Where are we? Oh yes, I was in Ric’s car. By the time we reached the LRT station, I straight away get down from that car without notice that there is a girl behind me. I got down from the car and shut the door. Until the next day only Ric told me that her girl friend was actually stand right behind me. I felt so sorry for his girl friend because she wants to say Hi to me at first. Sorry! >.<’’